Return & Refund Policy
Updated at 2022-01-01
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
Return & Refund Policy
Thanks for shopping at Henley Aeronautical Institute of Learning. We appreciate the fact that you like to buy our products and services. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services.
As with any shopping experience, there are terms and conditions that apply to transactions at Henley Aeronautical Institute of Learning. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Henley Aeronautical Institute of Learning, you agree to the terms set forth below along with Policy.
We will not be able to issue a refund for services offered by our institution due to the nature of these services. For products, if there’s something wrong with the product that you bought, or if you are not happy with it, we will happily issue a refund.
Refunds for products
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Henley Aeronautical Institute of Learning is not liable for damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through.
Updated at 2022-01-01
Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Henley Aeronautical Institute of Learning, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organisation or person that signs up to use the Henley Aeronautical Institute of Learning Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Henley Aeronautical Institute of Learning and use the services.
- Service: refers to the service provided by Henley Aeronautical Institute of Learning as described in the relative terms (if available) and on this platform.
- Website: Henley Aeronautical Institute of Learning’s site, which can be accessed via these URLs: https://hail.learnworlds.com or https://www.h-a-i-l.co.za/
- You: a person or entity that is applying or registered with Henley Aeronautical Institute of Learning to use the Services.
Return & Refund Policy
Thanks for shopping at Henley Aeronautical Institute of Learning. We appreciate the fact that you like to buy our products and services. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products and services.
As with any shopping experience, there are terms and conditions that apply to transactions at Henley Aeronautical Institute of Learning. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Henley Aeronautical Institute of Learning, you agree to the terms set forth below along with Policy.
We will not be able to issue a refund for services offered by our institution due to the nature of these services. For products, if there’s something wrong with the product that you bought, or if you are not happy with it, we will happily issue a refund.
Refunds for products
We at ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products.
Sadly, there are times when we may not have the product(s) that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment (not Cash on Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that Henley Aeronautical Institute of Learning is not liable for damages that are caused to the items during transit or transportation.
We follow certain policies to ensure transparency, efficiency and quality customer care:
- We allow returns on sold products - online or at our premises.
- We accept returned goods, as we believe that customers should get the best quality products.
- Refunds are given for any purchases made - be they online or at our premises.
- We DO NOT encourage exchanges of our products.
- We DO NOT engage in reselling used products and discourage the same, because we cannot ensure the best quality products for our customers.
Your Consent
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through.
- Via Email: info@h-a-i-l.co.za
- Via Phone Number: (011) 827 5503
- Via this Link: https://www.h-a-i-l.co.za/contact.html
- Via this Address: Hangar 6, Rand Airport, 1419